Services > Support

Maintenance

Routine maintenance is critical for long-term software stability, security, and performance. Lanex offers proactive support plans to keep your systems secure, updated, and performing optimally so you can focus on running your business while we handle the tech upkeep.

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Review

We start by reviewing your website and application’s current functionality to establish a baseline and identify potential issues that may be resolved through an update.

Backup

We confirm we have an accessible, easy-to-restore backup.

Update

Conducting the necessary work to bring your software up to a supported version.

Test

Our team then conducts another thorough review of your software to ensure all elements are operational.

Resolve

If any new issues are identified as a result of the update, we will develop a plan of action to address the issues right away.

Let’s Talk About What’s Possible

Whether you’re facing a complex challenge, planning a new initiative, or simply exploring your options, a conversation with our team can help clarify the path forward. We’re happy to share insights, answer questions, and discuss potential solutions.

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“Working with Lanex has been a true partnership. They helped the Milwaukee Press Club strengthen our website and events and membership module in a way that reflects both our mission and the realities of how our organization operates. The team is thoughtful and solution-oriented, understanding when a custom solution is worth the investment and when a standard option will serve us just as well. They are also consistently available when we need them, with an ability to quickly triage the most important need and help us move forward with clarity.”

— Lexie DeBlitz, President, Milwaukee Press Club

“Working with Lanex on our website redesign was an outstanding experience. The entire team was organized, knowledgeable, and easy to work with throughout the project. They took the time to understand our business and helped us reimagine our website into a modern, professional site that better represents our company. We appreciated their communication, attention to detail, and commitment to delivering a quality result. We highly recommend Lanex to anyone looking for a capable and dependable web partner.”

— Mike Horgan, Owner, H&S Protection Systems

“Professional Interpreting Enterprise (PIE) has had the privilege of working with Lanex for many years, and they have become much more than a website provider—they are a trusted partner. From developing and hosting our website to maintaining and redesigning it as our organization has grown, the Lanex team has been there every step of the way. Their responsiveness, creativity, and willingness to truly understand our mission have made a tremendous difference. We highly recommend Lanex to any organization looking for a dependable, talented, and customer-focused web team.”

— Amy Fryman, President & Owner, Professional Interpreting Enterprise (PIE)

Ready to Bring Your Ideas to Life?

Whether you’re exploring a new initiative, evaluating your options, or ready to get started, our team is here to help. Let’s discuss your goals and identify the right solution for your organization.

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