Services > Support

Rescue & Recovery

We draw on our vast experience with numerous development languages and services to renovate and refactor abandoned websites and software, ensuring your tools are online and operational, and leveraging working concepts and code to minimize rework.

node
XD
Joomla
Vue
Umbraco
JavaScript
Illustrator
Java
WP Engine
CSS
C#
GT Metrix
MySQL
Visual Basic
WooCommerce
Heroku
JSON
SQL
PostgreSQL
AWS
react
Django
ColdFusion
jQuery
PHP
Microsoft Access
Python
HTML
Classic ASP
Google Analytics
Shopify
.NET
WPF
Azure
Angular
WordPress
Photoshop
Microsoft Power BI
Engagement

Our engagement begins with understanding the problems with your current software or website, how it fits in with your business objectives, and where it falls short or what dysfunction exists.

Survey

Next, our engineers obtain the codebase, begin setup, and investigate the reported issues to gain a level of familiarity with your system necessary to efficiently resolve issues.

Plan

Based on our findings, we develop a list of tasks with the aim of rectifying issues in the application. For items with unknowns or contingencies, we prioritize our task list such that the biggest risk items are resolved as soon as possible in the project as is possible.

Act

We schedule and complete the tasks outlined in our rescue plan, before testing to ensure that identified issues have been resolved completely.

“Working with Lanex has been a true partnership. They helped the Milwaukee Press Club strengthen our website and events and membership module in a way that reflects both our mission and the realities of how our organization operates. The team is thoughtful and solution-oriented, understanding when a custom solution is worth the investment and when a standard option will serve us just as well. They are also consistently available when we need them, with an ability to quickly triage the most important need and help us move forward with clarity.”

— Lexie DeBlitz, President, Milwaukee Press Club

“Working with Lanex on our website redesign was an outstanding experience. The entire team was organized, knowledgeable, and easy to work with throughout the project. They took the time to understand our business and helped us reimagine our website into a modern, professional site that better represents our company. We appreciated their communication, attention to detail, and commitment to delivering a quality result. We highly recommend Lanex to anyone looking for a capable and dependable web partner.”

— Mike Horgan, Owner, H&S Protection Systems

“Professional Interpreting Enterprise (PIE) has had the privilege of working with Lanex for many years, and they have become much more than a website provider—they are a trusted partner. From developing and hosting our website to maintaining and redesigning it as our organization has grown, the Lanex team has been there every step of the way. Their responsiveness, creativity, and willingness to truly understand our mission have made a tremendous difference. We highly recommend Lanex to any organization looking for a dependable, talented, and customer-focused web team.”

— Amy Fryman, President & Owner, Professional Interpreting Enterprise (PIE)

Ready to Bring Your Ideas to Life?

Whether you’re exploring a new initiative, evaluating your options, or ready to get started, our team is here to help. Let’s discuss your goals and identify the right solution for your organization.